Shipping Policy
1. Order Processing and Production Time
Standard ready-to-ship items are processed within 1–3 business days, excluding weekends and public holidays.
Custom and made-to-measure products are produced specifically for each customer. Production typically takes 4–6 weeks before shipment. Production time is separate from delivery transit time.
You will receive progress updates during production where applicable. Tracking details will be sent after your order has been dispatched.
2. Shipping Rates and Delivery Estimates
At present, standard shipping is free to the destinations listed below.
Delivery estimates below refer to transit time after production or processing. They do not include the 4–6 week production period for custom and made-to-measure products.
United Kingdom:
Estimated transit time: 20–25 days.
Europe:
Estimated transit time: 20–25 days.
European destinations currently supported include Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Poland, Portugal, Romania, Slovakia, Spain, Sweden, and Switzerland.
United States:
Estimated transit time: 22–27 days.
Canada:
Estimated transit time: 25–28 days.
Australia:
Estimated transit time: 24–30 days.
New Zealand:
Estimated transit time: 25–30 days.
Japan:
Estimated transit time: 20–25 days.
Mexico:
Estimated transit time: 20–25 days.
Middle East:
Estimated transit time: 12–14 days.
Middle Eastern destinations currently supported include the United Arab Emirates, Kuwait, Oman, Qatar, and Saudi Arabia.
South Korea:
Estimated transit time: 12–14 days.
Shipping availability and delivery estimates depend on the customer’s delivery address. The final shipping option and estimated transit time are shown at checkout.
Express shipping options, where available, apply to transit time only and do not reduce the 4–6 week production period for custom products.
3. Tracking and Order Status
After your order has shipped, you will receive a shipping confirmation email with your tracking number and carrier details.
Tracking information may take a short time to update after the parcel has been collected by the carrier.
4. Customs, Duties, and Taxes
For shipments within the United Kingdom and European Union, applicable taxes are handled at checkout where required.
For destinations outside the United Kingdom and European Union, customers may be responsible for import duties, local taxes, customs clearance fees, or other charges imposed by the destination country.
These charges are determined by the destination country and are outside MotorToWear’s control.
5. Address Changes
Please check that your delivery address is correct before placing your order.
If you need to change the address on an unfulfilled order, contact us as soon as possible at:
Email: info@tsarenterprises.com
Legal entity: Tsar Enterprises Ltd
Trading name: MotorToWear
Address: 10 Fletcher Fold Road, Bury, Lancashire, BL9 9RX
Phone: +44 7426 439877
Address changes cannot be guaranteed after an order has entered production or been dispatched.